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Susan Zelenko

Susan Zelenko

Realtor®

Murrysville Office

Call Agent Text Agent Zillow Customer Reviews (17 reviews on Zillow)
susanzelenko.ThePreferredRealty.com
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Susan Zelenko's Client Testimonials

Zillow Real Estate Search
Zillow Customer Rating
01/05/2021 - ashtynm
Bought a for approximately $225Khome in 2020 singleFamily in Forest Hills, Pittsburgh, PA 15221.

I could not have hoped for a better home buying experience. Susan knows the area exceptionally well and was experienced at every step of the process. The Zelenko family has helped my friends and family buy homes for over fifteen years. As a first-time homebuyer, she took extra time to make sure I learned what was happening at every step of the way. Susan is very responsive by phone and email, and I never had to wait on answers. I cannot recommend her highly enough to other potential clients. She truly goes above and beyond expectations.

Zillow Customer Rating
10/14/2020 - adrienne bishop4
Sold a for approximately $200Khome in 2020 singleFamily in Forest Hills, Pittsburgh, PA 15221.

To say that Susan goes above and beyond for her clients is to put it lightly! Susan bent over backwards to make sure that we were taken care of, and we are so grateful to have had her as our Agent. As first time home owners we were uncertain of the many steps of the home selling process. Susan took the time to guide us through every step of the way and when we needed to relocate out of state for my husband's new job before our house was sold she picked up where we left off and took care of a daunting number of tasks in the midst of the COVID-19 pandemic. She has years of experience in the real estate business and she puts her wealth of knowledge to work for her clients. It was a relief to have such a trustworthy professional to rely on when we were hundreds of miles away in our new home. She worked hard to negotiate the best deal possible for us and we sincerely don't know what we would have done without her! We look forward to working with Susan again when we move back to Pittsburgh and will be recommending her to all of our friends still in the area.

Zillow Customer Rating
05/18/2020 - schaeferpatm
Bought and sold a singleFamily home in 2019 for approximately $225K.

Susan Zelenko was wonderful to work with in selling our old home and buying a new home. Always responsive to calls and questions. She was respectful of our life schedule and never pressures us in order to make a sale. She looked for homes that had the qualities and in the area we wanted and didn't waste our time looking at houses that weren't what we were looking for. And, when what we wanted wasn't in the area that we wanted she was helpful in our discerning what was most important in our new home. We are very happy where we found our new home. She was also very attentive to details as we put our old home on the market. I recommend Susan. She'll take good care of you.

Very good.

~ I.Z.N.

Zillow Customer Rating
03/25/2020 - carol zimny
Sold a singleFamily home in 2020 for approximately $275K in Edgewood, Pittsburgh, PA.

Amazing customer service! Great working with Susan! Always kept me informed of activity! I 100% recommend Susan as a agent for your real estate needs!

Zillow Customer Rating
03/25/2020 - lizziejmccreary
Bought a singleFamily home in 2019.

Susan helped me find my DREAM home!As a single, first-time house hunter, I was very nervous to go through this daunting process by myself, but then I was recommended to Susan by a friend and I decided the time was right to contact her. In no time at all, I felt very confident and comfortable knowing I had her by my side to help me with everything. I was impressed by how much knowledge she had when we were looking at houses, and also throughout the entire process until I was handed the keys. No one warns you how much energy is put into this process... and Susan was right there with me every step of the way, making sure I wasn't overwhelmed. Even at times in the process when I felt stressed and defeated, she reassured me that the right house would come along, and it definitely did. I got to see her in action and it was truly inspirational!! Susan works quickly and efficiently, is very organized (a big deal to me!), was honest and straightforward, and had MY best interests in mind. She is very personable, and it felt like a family member was helping me out. She always had my back and for that, I feel extremely grateful for her. Even after I moved in, she checked in on me to make sure everything was perfect for me and running smoothly.Thank you Susan!! Couldn't have dreamed of a better experience. I definitely recommend her!

Susan helped me find my DREAM home! As a single, first-time house hunter, I was very nervous to go through this daunting process by myself, but then I was recommended to Susan by a friend and I decided the time was right to contact her. In no time at all, I felt very confident and comfortable knowing I had her by my side to help me with everything. I was impressed by how much knowledge she had when we were looking at houses, and also throughout the entire process until I was handed the keys. No one warns you how much energy is put into this process... and Susan was right there with me every step of the way, making sure I wasn't overwhelmed. Even at times in the process when I felt stressed and defeated, she reassured me that the right house would come along, and it definitely did. I got to see her in action and it was truly inspirational!! Susan works quickly and efficiently, is very organized (a big deal to me!), was honest and straightforward, and had MY best interests in mind. She is very personable, and it felt like a family member was helping me out. She always had my back and for that, I feel extremely grateful for her. Even after I moved in, she checked in on me to make sure everything was perfect for me and running smoothly. Thank you Susan!! Couldn't have dreamed of a better experience. I definitely recommend her!

~ Lindsey McCreary

Zillow Customer Rating
11/04/2019 - skmistick
Sold a condo home in 2019 for approximately $100K in Edgewood, Pittsburgh, PA.

Sue helped the sale and transition by keeping me informed.Being on top of the problems that came up. I felt I was in good hands.Was not happy with the buyer's agent.and Sue helped me deal with the issues

Zillow Customer Rating
11/04/2019 - lgriffin26cpr
Bought a condo home in 2019 for approximately $100K.

It was great to work with Susan during my home buying experience. As a first time home buyer, there are many things that I did not know and she was extremely helpful in explaining documents as well as providing expertise while looking at various homes.Thank you for all your help in finding me my new home!!

Zillow Customer Rating
11/03/2019 - Marcia Harder
Sold a singleFamily home in 2019 for approximately $200K.

Susan Zelenko was our real estate for the successful sale of our home in Edgewood, PA. She had an expert understanding of the local market, pricing our house correctly (no wild overestimates that waste time) and worked out a scheduled plan to market and sell our house on a tight timeline along with a plan on what to do if the house *didn't* sell by the agreed date. She was responsive, professional, thorough, gave good, practical advice based on her experience, and was excellent at negotiation. We would recommend her in a heartbeat to anyone looking for a house in Edgewood, PA and surrounding areas.

Zillow Customer Rating
11/03/2019 - judybolea
Sold a condo home in 2019 for approximately $225K.

Selling one's home is an emotional roller coaster experience. Susan's calm, confident professionalism helped me handle the ride. Every question was answered, every concern was addressed and most importantly my house was sold! Much appreciation for and many thanks to Susan

Zillow Customer Rating
07/20/2019 - Lisa German
Bought a condo home in 2019 for approximately $200K.

Susan helped me with the buying process when I moved to Monroeville from out of town. If I could give her more stars, I would! She was, by far, the best Realtor with whom I've ever worked. Susan is extremely patient, knowledgeable, thorough and dedicated to her clients. She actually made me feel like I was her only client, (even though I know she had many) because she was so helpful and communicated with me each step of the way. The entire experience was flawless. I highly recommend working with Susan!

Zillow Customer Rating
07/11/2019 - valvon5
Bought and sold a condo home in 2019 for approximately $200K.

I enjoyed working with Susan. She is a very knowledgeable professional and also is a a very understanding real estate professional. She is an advocate and very attentive to the many important and timely details involved in a real estate transaction. Susan guided me through the process every step of the way. I highly recommended her!

Susan guided me through the home buying process every step of the way. She was very attentive and answered all of my questions promptly. She called me on a regular basis to discuss the progress of my situation. The whole process went so smoothly and it was because Susan was my Realtor! She went above and beyond to make sure I was happy and even provided lunch on the my closing day! Susan cares about her clients and it shows. I highly recommend her services to anyone who is buying or selling a property.

~ LIsa Marie German

Susan knowledgeably answered all our questions and was always available with a smile.

~ Barbara Weiner

Helpful, available, knowledgeable and supportive

~ D.M.H.

Zillow Customer Rating
08/24/2018 - Dana Houston
Bought and sold a singleFamily home in 2018 for approximately $100K in Troy Hill, Pittsburgh, PA.

Susan stuck with me through the sale of my house and the purchase of a new one (in spite of the low housing inventory!). She's very responsive at any time of the day (and I found out that is not common), and always on top of things. We looked at countless houses, and her advice was invaluable. I'm now happily in my new home!

She helped me buy my first home. She was always available to explain the home buying process to me.

~ A.C.S.

Zillow Customer Rating
04/01/2018 - ALEX SANTOLIQUIDO
Bought a singleFamily home in 2018 for approximately $100K in Braddock Hills, Pittsburgh, PA.

Susan help me buy my first home. She was excellent at explaining the home buying process to me. She was always available and went above and beyond to give me the best service available.

Zillow Customer Rating
03/24/2018 - sed3603
Sold a singleFamily home in 2017 for approximately $225K.

Susan helped me sell my house before we moved across the country. She was knowledgeable about the area and the process of selling my house. The house sold quickly and I was pleased with the selling price.She was very professional and I enjoyed working with her.I would highly recommend her as a real estate agent!

Zillow Customer Rating
03/21/2018 - jorogers275
Bought a home in 2018 in Goldenrod, Winter Park, FL.

Susan was wonderful! She was referred to me through a friend and I couldn’t have been more pleased. I was a fire time home buyer and she was extremely helpful. We looked at MANY houses before I found the right one and she was always eager to show any homes I was interested in. She was extremely knowledgeable and went above and beyond my expectations. I would definitely recommend her to anyone searching for a home.

Susan was personable, honest, and constantly available. She consistently went above and beyond anything we would ever have anticipated from a realtor, recommending local experts and calming us down through our purchaser jitters. I could not have found a better person to help us navigate this process. She truly is a fantastic realtor and person, and I cannot thank her enough for helping us find our gem of a home!

~ E.C.L.

Experience, relentless, availability, dedication and honesty

~ A.A.F.

Zillow Customer Rating
07/31/2017 - Ayodeji Akin
Bought a home in 2017 in Churchill, Pittsburgh, PA 15235.

If you are looking for an ideal agent that knows the various terms and conditions associated with FHA red flag and other potential dangers that can prevent you from getting your approval from both the lender and FHA,you don't have to look further because SUSAN is the real deal.Susan was never tied of picking my calls and tsken me from one house to the other. In short, her experience, energy, never say die attitude and dedication to the buyer's interest is second to none. On a day to my house closing, she was still asking me ; if I still want to go and look at the house again , and that do I really like the house ?.I can't wait to tell my friends, colleagues at work and other church members about her good job .Dj

Susan Zelenko handled every aspect of the sale of our home with excellence! Her attention to every detail and prompt, clear communication and follow through was appreciated. Susan is a highly committed and knowledgeable real estate agent. It was a pleasure to work with her.

~ C.S.D.

We loved Susan! She was recommended to us from a family member who used her, and we could not be more pleased! I felt like she always went out of her way to get the best deal on the house we bought, she was always available when we called with questions, she kept us updated throughout the process, and she was on top of all the moving parts of the closing!

~ Thomas Edward Whitby

I felt like she was on my shoulder

~ J.C.

The agent had a flexible schedule and had good knowledge of red flags to look for in a house. She was able to spot potential problems, construction issues, etc.

~ K.K.

Zillow Customer Rating
07/22/2014 - Bethany
Bought a singleFamily home in 2014 for approximately $150K in Stanton Heights, Pittsburgh, PA.

As first time home buyers, my husband and I were very concerned about working with someone who was honest, knowledgeable, and could show us the ropes of buying our first home. Susan, was incredibly professional, knowledgeable, patient, and trustworthy. We highly recommend her as an agent and feel you will not be disappointed.

I also wanted to thank you for being my real estate agent. Your professionalism made the process go smoothly. I appreciate that you kept me informed step by step. Selling a home can be very difficult but you were never too busy to reassure me that it would all work out.
Thank you!!!

~ Carol

As first time home buyers, my husband and I were very concerned about working with someone who was honest, knowledgeable, and could show us the ropes of buying our first home. Susan, was incredibly professional, knowledgeable, patient, and trustworthy. We highly recommend her as an agent and feel you will not be disappointed.

~ Bethany and Michael

We are writing to let you know how much we appreciated your expertise in the sale of our house. You went out of your way to help us even though you were not our agent.

From the first phone call to show our house to the day of closing and the hectic situations in between you made us feel at ease.

Your knowledge and professionalism made everything go smoothly. Thank you for handling the paper work with our attorney.

It’s been a pleasure to get to know you!

~ John and Ruth